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ES Hardwood Floors

Updated 2026-08-31 · 6,147 reviewed · 192 listed · Scored from 62 Google reviews · How we rank ›

4.5(62) 74 composite score See reviews on Google ✓ Google-verified
Cabinet Refinishing & RepaintingEpoxy & Floor CoatingInterior Painting
ES Hardwood Floors
Location
North End, Bridgeport
Services
Cabinet Refinishing & Repainting, Epoxy & Floor Coating, Interior Painting
Reviews
62
Best for
Property managers and landlords with tight turnaround timelines and budget-first priorities, assuming deposit and schedule terms are locked in writing.

Core details are sourced from this business's Google Business Profile (checked 2026-08-31). Website-sourced details were fetched 2026-08-31.

What do customers say?

Most reviewers praise the floors ES Hardwood delivers and Santana's initial responsiveness. Jobs often finish on tight timelines with courteous, neat crews. Paint and cabinet work also earns strong marks from those who book follow-up services.

However, a pattern of deposit disputes and communication breakdowns emerges. Some customers report he cancelled or delayed repeatedly, refused refunds when work didn't start, and upcharged significantly. One reviewer experienced sanding marks, gaps between boards, poor stain application, and early peeling. Communication slows markedly once work is underway.

Praised for
  • punctual and reliable
  • professional crew
  • quality floor restoration
  • responsive initially
  • fair pricing when committed
Watch-outs
  • delayed communication later in project
  • deposit not refunded on cancelled jobs
  • quality finish issues (peeling, scuff marks)
  • upcharging after initial quote
punctualprofessional-crewattention-to-detailfair-pricingpoor-communicationpeeling-earlydamage-to-propertydurable-finishtidy-cleanuprental-turnover
Best for: Property managers and landlords with tight turnaround timelines and budget-first priorities, assuming deposit and schedule terms are locked in writing.
Think twice if: You need frequent communication during the job or are renovating a condo with strict building rules. Deposit disputes and delayed response times are recurring issues; get refund terms in writing.

What stands out?

  • Fast turnaround on large jobs
  • Hardwood restoration expertise
  • Handles multiple services in one project

Worth knowing

  • Owner Santana occasionally handles jobs personally
  • Crew can complete large multi-room refinish jobs in 2-3 days
  • Water-based sealer used on some projects
  • One reviewer reported sanding marks, gaps between boards, and peeling finish requiring a return visit 4 weeks later
  • Another reported circular peeling blemishes and stain splatter on railings left uncleaned at $4000 final cost

What reviews say by service

Interior Painting
Kitchen cabinets, walls, doors, and crown molding praised as thorough and fast-turned; praised in multiple reviews
Cabinet Refinishing & Repainting
Kitchen cabinet refinishing described as excellent and thorough in follow-up work
Epoxy & Floor Coating
No specific epoxy reviews; listed as service on website only

How it compares

  • Rated 4.5 against a 4.78 average across the 76 cabinet refinishing & repainting businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 70
Review volume 78
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
52
4
2
3
0
2
2
1
6

Frequently asked questions

How quickly can they finish a large floor job?
A 3-bedroom first floor with two sets of stairs was completed in 3 days. Another large project took 8 hours in one day. Turnaround depends on scope, but multiple reviews note speed.
Do they handle rental turnover?
Yes; several reviewers hired them specifically for rental unit renovations and praised punctuality and tight-schedule management.
Can I get a refund if we cancel before work starts?
One reviewer was denied a refund when he requested to cancel after paying a $3500 deposit without a site visit. Another reported a deposit retained after requesting sanding-only but being told a full tearout was needed. Get refund and cancellation terms in writing before paying.

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Last updated 2026-08-31