17 low data
Pratt & Lambert Paints
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Interior Painting
General Painting and Decorating
Licensed & InsuredCommercial PaintingEpoxy & Floor CoatingPressure Washing / Prep WorkInterior PaintingExterior PaintingCabinet Refinishing & Repainting
- Location
- Bethel, Bethel
- Services
- Licensed & Insured, Commercial Painting, Epoxy & Floor Coating
- Reviews
- 100
- Ranking
- #32 in Licensed & Insured
- Best for
- Homeowners and commercial property managers seeking reliable interior and exterior painting with responsive project management and color advice.
Core details are sourced from this business's Google Business Profile (checked 2026-09-01). Website-sourced details were fetched 2026-09-01.
What do customers say?
General Painting delivers consistent results across interior and exterior work, with crews that show up on time, listen to customer preferences, and complete projects efficiently. Most reviewers praise the responsiveness of Renato and his office team, the professionalism of painters like Tomas and Roger, and the fair pricing they offer. A small number experienced serious warranty failures (paint bubbling, damage to trim and decking) and frustration when requesting repairs went unanswered; one customer also reported a last-minute consultation cancellation.
Recent shift: One year ago, a customer (Review 9) reported unresolved paint bubbling within 2 weeks of completion, citing communication breakdowns and lack of warranty follow-up. That complaint was edited within the past month, noting the problem persisted even after attempted repairs. This reflects a persistent service gap rather than a recent shift.
Praised for
- responsive communication and quick replies
- professional crew and attention to detail
- high-quality finishes and craftsmanship
- fair pricing for the quality delivered
- flexible and accommodating to customer needs
Watch-outs
- warranty issues not resolved; paint bubbling and durability concerns
- communication difficulties with Portuguese-speaking crew members
- lack of follow-up on damage claims and defects
- last-minute cancellations of scheduled consultations
punctualprofessional-crewattention-to-detailfair-pricingresponsive-quotespaint-qualityrespectful-of-homepeeling-earlydamage-to-property
Best for: Homeowners and commercial property managers seeking reliable interior and exterior painting with responsive project management and color advice.
Think twice if: Paint durability and warranty backup were concerns in isolated cases; request details on adhesive choice and long-term finish guarantees before signing.
What stands out?
- Fast project turnaround and efficient scheduling
- Owner Renato available for estimates and color guidance
- Detailed prep work and professional crew behavior
- Payment upon completion, no upfront deposit required
Worth knowing
- Renato handles estimates and color consultation
- Roger and Renato provide project assessment and quotes
- Tomas praised as skilled painter with attention to detail
- Cassandra in office handles customer service
- Team works 8 AM to 7 PM, Monday through Saturday on larger projects
- Payment upon completion and inspection; no upfront deposit
- One reviewer experienced paint bubbling within 2 weeks of completion (July 2022) and unresolved warranty claims
- Language barrier noted with Portuguese-speaking crew on one property
What reviews say by service
- Interior Painting
- Praised for efficiency, meticulous prep, and detail; crews arrive early and finish on schedule.
- Exterior Painting
- Strong results on vinyl and trim; color selection guidance helpful. One case of paint bubbling and adhesive damage to trim reported.
- Cabinet Refinishing & Repainting
- Listed as service but limited review detail; no specific praise or complaint.
- Pressure Washing / Prep Work
- Website lists as complimentary add-on with projects; no independent review commentary.
- Epoxy & Floor Coating
- Not mentioned in reviews; no evidence of this service.
- Wallpaper Installation
- Listed as service but no review evidence.
How it compares
- Rated 4.8 against a 4.8 average across the 157 licensed & insured businesses listed here.
- Has more Google reviews than 97% of the businesses in this directory.
How the score was calculated
How We Rank Star rating 86
Review volume 87
Review recency 99
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
93
4
4
3
0
2
0
1
3
Frequently asked questions
- Do I need to pay upfront?
- No. General Painting collects payment upon completion and inspection of work, not before.
- What is included with an exterior painting project?
- Their website lists professional power wash and gutter cleaning as free value-adds (worth $700–$1,500 combined) plus a free color consultation.
- How long do projects typically take?
- One reviewer reported a crew working 8 AM to 7 PM Monday through Saturday, completing a project ahead of a tight deadline. Speed depends on scope and weather.
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